Sunday, October 4, 2015

Batch 3: Freewrite- Shipping!

My day to day number one priority is handling all of the outgoing shipping. There are several reasons I may need to ship something out, and typically send out 4 or 5 packages every day.
From left: CDs, DVDs, Audio Books. We keep overflow all
over the place, but I always have the most common things
where I can reach them quickly. 
Most commonly, I handle shipping from orders placed on our website. As soon as an order is paid, I get an email from the processing program (ECWID) with a link to start processing. I print out a packing slip, package up the item and use FedEx to print a label for it. I always try to hand write a "Thank you" to include in the package.
We also sell our merchandise through Amazon Advantage. This means, we send our merchandise to Amazon and they process orders directly for us. When they are running low on the product, we get an email to send them more. 
Organized, as always!
Lastly, the Vice President and the Director of Sales like to send stuff out to their clients, or potential clients. They will usually leave a note with instructions on my desk to package up whatever gift they want to send to them. 
The most difficult aspect of this is international shipping. Every country has slightly different laws regarding
the correct way to get things into the country. We have a worldwide presence, so it is not uncommon for me to spend 20 minutes making sure I can get a book into the Netherlands, Hong Kong, or even Toronto.
At my last job, I managed a small pet boutique inside the shelter. Learning how to manage the virtual ways we get our merchandise out there has been an interesting change. I had never considered selling Boutique products online as I assumed the cost (all the work that would go into it) would not be worth the sales. Doing this through IAW has given me a much different perspective!

1 comment:

  1. Wow, I enjoyed reading your blogs. Very insightful and professionally put together. I like everything about your blog. Your work experience sounds pretty chill, and fun. Thank you for sharing.

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